Saturday, August 15, 2020

Gifts for Emergencies

When disaster strikes, be it a friend losing a job or an earthquake leveling a city, it's natural to want to help. But what can you do, especially if the people you want to help are far away? What can you give that will be helpful rather than burdensome and respect the dignity of those you're trying to help? How do you safely get it to the right people?

STRAIGHT CASH

In many cases, the immediate need is money. People might need a hotel to stay in while escaping an abuser, new clothes after surviving a fire with only their pajamas, or food and medication to make it through to the next day. When people can choose their own things to buy, it ensures they get the correct items to meet their needs, like correct shoe sizes or things that won't aggravate allergies. It also allows the victims some dignity: asking for help requires a lot of humility. When a wide-spread disaster affects a whole region, buying necessities locally also helps the business owners and employees who are struggling with the same problems. Gift cards are also helpful this way. 

Monetary gifts can also be funneled through various charities, which have the advantage of being more efficient through the use of economy of scale, buying in bulk, and already-established connections. However, it is imperative that you be sure the charities are legitimate and reputable. It's all too common for fake charities to pop up in the wake of disasters and scam people who want to help. Be very suspicious of new charities you've never heard of before, and research them. Charity Navigator, Charity Watchdog, and Guidestar are good sources to check, as well as Consumer Reports and news outlets. If you're unsure the legitimacy or efficacy of a given organization, don't give it a cent. If you have reason to believe it's an outright scam, contact someone who can do something about it, like a news reporter, law enforcement, or the attorney general's office (or local equivalent).

IN-KIND DONATIONS AND MASLOW

There is a place for physical gifts--money isn't the only thing that can help. Right after a catastrophe, what's needed? What gets priority? Don't assume that the thing you want to give is the thing that's neededThe season nine M*A*S*H episode "Death Takes a Holiday" drives this point home (spoilers alert: go watch the episode if you're able; it's really good): a main character donates exquisite handmade chocolates to a local war-torn orphanage, continuing his family tradition of giving such luxuries to the less fortunate. He's initially outraged to learn that the orphanage director sold the chocolate on the black market, but softens quickly when the director points out the happiness from the treat would have lasted a moment or two, but the money from their sale will provide food for an entire month. The donor apologizes for his outburst with an eloquent epiphany: "It is sadly inappropriate to give dessert to a child who has had no meal." 
https://www.simplypsychology.org/maslow.html
Maslow's hierarchy of needs puts the needs at the base of the pyramid as the first priority: food, water, medical aid, shelter; what we need to survive. After addressing these--that is, ensuring the disaster victims stay alive--psychological and self-fulfillment needs can be addressed. They don't need to be strictly linear though; you can comfort someone while providing food, for example.

In the immediate aftermath, there might not be time to go shopping, or even the ability, depending on the time and scope of the disaster. But if you have on hand extra food, blankets, clean water, or a spare room--and you can safely share them--feel free to. Be sure your items are appropriate: you'll have to search long and hard to find someone who wants used underwear, no matter how new it looks. Heat-and-serve meals can be convenient and are often comfort foods, but not very easy to make if there's no home to cook it in. Don't give just the sake of giving; give something useful. 

As the recovery progresses, there is likely to be ongoing needs. This is when hand-made items might be more appropriate--you can invest the time needed to make something after basic needs are met (either by you or someone else; you don't have to do it alone). Sometimes groups will auction off a large items made for a specific. For example, after the 2014 Oso mudslide in Washington, a small group of people came together to commission and sew a quilt that was auctioned off with other donations at a gala (https://www.heraldnet.com/news/oso-memorial-fundraiser-seeks-to-help-build-a-place-to-heal/). All the proceeds, including ticket sales for entry, went to help the community that had been destroyed and build a very moving memorial for the 43 people who died. Similarly, groups like the Linus Project provide handmade blankets to children in hospitals, and other charities make other keepsakes to help families through difficult circumstances. Pre-existing social groups like churches and guilds often organize meal trains or house cleaning when a member is beset by financial, medical, or other catastrophe.

Currently, the world is still dealing with the already months-long COVID19 pandemic. People are stressed over the uncertainty of...everything, and the end is unclear. Initially, the concern was scrambling to have enough hospital space and medical equipment. While that's still being addressed, there are other issues that need attention too. There's plenty of time for those with the ability and resources to sew masks for people, either for donation or sale (no moral objection from me; people need to be able to buy food). People feeling isolated need phone calls, video chats, or letters to feel connected again.

Along similar lines, some charities help victims of long-lasting or widespread disasters funnel their talents into businesses, setting them up for long-term success. Fair trade items, though not without controversy, are a good example of this, and available in a variety of physical and online stores.

BURNOUT AND OXYGEN MASKS

As you help someone through an emergency, watch out for your own well-being. While you can absolutely make a difference to some people, you can't save the entire world. You also won't do much help in the long run if you, for example, visit a disaster-torn area and end up taking much-needed resources from the actual victims of it. 

Burnout is a real thing. Far too often, family ends up sole caretakers for a loved one who needs professional help, and feels too embarrassed or proud to ask for help, or doesn't realize how much the help is needed until it's too late. It's not wrong or unloving to admit that you can't do it alone; on the contrary, I think it takes more love to be able to let people help--your love for your family member is more important than your pride. Take care of yourself and don't spread yourself too thin. You won't be able to continue helping if you run yourself into the ground. As the saying goes, put on your own oxygen mask before assisting others with theirs.

It's okay to say no sometimes. You don't need to help every single person, especially when doing so is detrimental to yourself. Don't metaphorically set yourself on fire to keep someone else warm. Sheltering an abuse victim is undeniably selfless, but are you opening yourself up to danger from the abuser? It might be better in the long run to get the abuse victim to a safehouse or professional shelter. 

THE LITTLE THINGS

Depending on your circumstances, you might not be able to do much in the way of monetary or in-kind support. You yourself might be one of the victims of the disaster, or maybe the disaster was of a scale that you really need to step aside and let the professionals handle the matter. Those of us who remember the 9/11 terror attacks might also recall that people lined up to donate blood...but there weren't enough people who survived to use that much and blood banks turned people, including my brother, away and asked them to come back in the next few weeks to keep the baseline blood supply adequate.

So, what happens when it seems like there's nothing you can but you're still drawn to help? You remember that your gesture doesn't need to be huge. Even a five dollar donation to a food bank can be added to the small donations from dozens of others and stretched to help far more than you could do on your own.

As you would with someone grieving, you can also show support just by being there. Even if the disaster doesn't come with actual loss of life, it will be jarring to the victims. A card, a phone call, attending a public memorial--this means something to people trying to put their lives together, and helps with the higher parts on Maslow's hierarchy pyramid.

When you feel called to help, take care to offer real, meaningful, and useful help--and answer the call. 

Saturday, August 1, 2020

Gifts for Delivery People and Other Service Industry Workers

No man is an island, and all of us rely on people to help us at one time or another. Some people have standing appointments with a regular hairdresser or other beautician; some people need or want food and grocery delivery; some people have household help like cleaners, maids, nannies, and maybe even cooks and drivers; many subscribe to newspapers, landscaping and pest control businesses; and waste management services; and most, if not all, get mail and more from the post office and other parcel delivery companies. Often, people want to display their gratitude around the holidays or at other times. Here are some ideas.

COLD, HARD CASH (OR GIFT CARDS)

You can't go wrong with this! Many people add an extra tip for newspaper delivery, beautician services, and household help around the December holidays, or add a bonus to the last paycheck of the year. Make sure your tip gets to the right person--send or hand it directly to your recipient if possible.

It might be more prudent to give a gift card in some cases. I leave envelopes with coffee shop cards taped to our trash bins for our waste management people, for example--it's a little more secure, it's obviously not garbage, and since they don't always come at the same times each week, it's ready when they are. Same for my letter carrier--it's easy to leave a note on my mailbox, as it's on my porch. When I was in an apartment with dozens of other tenants, I was able to figure out our normal delivery time for days I was home (package tracking will tell you what times packages are left), and hang out to meet the letter carrier.

Some companies limit the value of a gift their employees can receive. For example, US postal workers cannot accept gifts worth more than $20. Check to be sure your efforts are within such guidelines.

REFRESHMENTS

Some people make a habit of leaving snacks and drinks for service workers. I try to leave a cooler with water bottles for letter carriers, parcel delivery, and waste management workers if it gets above 90 (hot for my area, and they tend to come in the middle of the day). In the winter, I leave out hand warmers. In that same large apartment building, a UPS driver dropped off a package shortly after I put cookies in the oven. I told him he could come back when he finished delivering the rest of the packages on his cart. He did, and it made my day to be able to give him fresh cookies. During the COVID19 lockdowns when people were ordering more and more online, I put out a basket with (fresh) snacks each day, and sewed face masks for delivery people and waste management workers (those I put in Ziploc bags and taped to the trash bins, with notes).
I also printed out this comic strip to adorn the mailbox
If a service worker is fixing something in your home or you have landscapers outside, it seems only polite to at least offer water and use of the bathroom if needed. 

A PERSONAL TOUCH

If you know the service worker well enough, you can make or buy something more personalized, even if the personalization is limited to a heartfelt note. I used to be a nanny for a particular family, for four years. The first December, I was pleasantly surprised to see a large bonus in my paycheck. The following Christmases, after we knew each other better, I got gift cards to stores the family knew I liked and my children were given fancy Christmas dresses. When I found out my letter carrier liked Cherry Coke, I gave him a six-pack of cans for Christmas. 

Although, one time I got a Christmas bonus of a microfiber throw blanket (not as a service worker, in an office)... some co-workers commented they'd seen the same throws at Costco for very cheap, much less than previous years' holiday bonuses... the office manager was later arrested for embezzlement. You don't need to break the bank to give a thank you gift if you feel so inclined--as these people are doing their jobs and hopefully being paid well to do so, you don't need to give anything at all. But whatever you do, don't embezzle to do it!